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Level 3 Lead Adult Care Worker Apprenticeship- Generic Pathway

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End of Life Awareness Equality, Diversity and Inclusion Medication Awareness Understanding Care Planning
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Careers with heart, skills with purpose

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Admin Apprenticeships Sector Training

Admin Apprenticeships for the Care Sector

Whatever sector you serve, your organisation will perform at its best when it functions at its smoothest. For that, it needs skilled, efficient and motivated office and customer service people, brilliant at their job.

In the uk, admin apprenticeships offer a structured way to gain experience and a recognised qualification, usually with no prior experience required. apprentices earn a salary while they gain real work experience that improves employability. In other words, tend-trained professionals.

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Why use tend for Admin training

Through business support apprenticeships and courses, including business administration and business and administration pathways like Level 3 Business Administrator and Level 4 Learning and Skills Mentor, we deliver exceptional career development embracing office, administration and customer support. These options support apprentices from Level 2, equivalent to GCSEs, to Level 3, equivalent to A-Levels, with Level 4 and 5 apprenticeship routes aligned to higher education credentials.

Closing skill gaps

Closing skill gaps with admin apprenticeships & training

From manual handlers and care team leaders to senior managers with vision: your organisation needs expertly trained individuals to address every need, opportunity and risk. Effective admin apprenticeships combine structured training courses with chances to develop essential office skills, project support capability, and understanding of business processes. 

Delivering those people is precisely what we do, for a single employee or at scale, always using specialist healthcare trainers. Those skills are transferable across a broad range of careers and industries, and higher-level routes support progression into management or specialist roles.

Highly tailored training

Highly tailored training

Whether we’re delivering a Level 3 Customer Service Specialist Apprenticeship, a business administration apprenticeship, or business admin apprenticeships tailored to employers, we suit training to individual as well as organisational needs, with Level 3 pathways available for legal and medical administration. 

That means content is designed around your unique service and teams, then delivered in ways that accommodate the learning needs of every trainee, so administrators can provide administrative support across departments and engage with each unit or operations function depending on the role.

Solutions based support

Solutions based support

Using our detailed knowledge of individual roles and organisational structures and dynamics, we identify, pre-empt then solve any people-based obstacles to resilience and growth. 

This could include building your in-house CPD capacity with Level 4 Learning and Skill Mentor Apprenticeships, or boosting efficiency for office-based teams with programmes in business admin, for example by strengthening administrative services, improving processes, handling data, dealing with training courses coordination, and building project management skills in practice.

Sector expertise

Solutions through tech

Our trainers are sector specialists with hands-on experience, which gives them real-world knowledge they can share with every learner. 

In terms of admin skills training, it means your staff leave our programmes not just with the right qualifications, but with invaluable insight, greater confidence, and the ability to contribute more through hands-on administrative experience once the programme is completed. That’s the tend-trained difference.

The benefits

Higher efficiencies thanks to streamlined internal systems and more integrated, collaborative teams.

Drive growth by learning how to create meaningful, long-term relationships with customers and stakeholders.

Boosted KPIs in areas like employee attendance, engagement, development, morale and productivity.

Strengthened employer and brand reputation thanks to better internal and external communications.

The Courses

Career Builders

Career Builder courses give your people in-depth and longer-term training for really progressing their career. Typically, these are social care apprenticeships delivered over 16 – 18 months and carefully tailored to meet your specific organisational needs.

Level 2 Customer Service Practitioner Apprenticeship

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Level 6 Service Designer Apprenticeship

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Level 3 Business Administrator Apprenticeship

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Level 3 Customer Service Specialist Apprenticeship

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Skill Builders

Meanwhile, shorter courses fill the gaps in between, delivering the specialist niche skills a particular remit relies on. Learner to leader in every sense, whether you’re a social care support worker, the organisation’s CEO, or hoping to grow from one to the other.

Level 2 Functional Skills in English

Develop practical English skills for work, study, and everyday life. This 12-week flexible course strengthens…

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Level 2 Functional Skills in Maths

Build practical maths skills for work, study, and everyday life. This 12-week flexible programme equips…

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CPD Diabetes Awareness Course

Designed for healthcare, support, and care workers, this Diabetes Awareness training covers the different types,…

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CPD End of Life Awareness Course

This CPD-certified course supports healthcare workers and elderly workers in providing compassionate, safe, and dignified…

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CPD Health and Safety Awareness Course

Learn the essentials of health and safety at work, including legal responsibilities, risk assessment, and…

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CPD Equality, Diversity and Inclusion Course

Create a more inclusive workplace by understanding protected characteristics and the different forms of discrimination.…

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Create tend-trained
professionals today

Transform your organisation by empowering its people, with expertly tailored on-the-job training delivered by sector specialists. 

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Adult Care Case Study

Home Instead

Levy Transfer Case Study: tend secures a £400,000 levy transfer for Home Instead

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Articles

Apprenticeship Service Setup (AS): Employer Step-by-Step Guide

Apprenticeship Service Setup (AS) made easy. Follow our step-by-step employer guide to create your account, connect tend and manage apprenticeship funding.

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Entry requirements: what you need to know

Entry requirements are fundamental for enrolment and securing funding. All the essential points are covered here.

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The apprenticeship levy explained: an employer’s guide

Need to know how the apprenticeship levy works? This overview offers advice on how to make the most of it.

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