Welcome to tend, formerly Impact Futures. More about us >

Career Builders

Apprenticeships and Diplomas
You tend to passion, we tend to progression.

Skill Builders

Top-up skills and knowledge
Health and Safety Awareness Equality, Diversity and Inclusion Medication Awareness Understanding Care Planning
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Careers with heart, skills with purpose

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About tend

Your go-to partner for must-have solutions in health and social care training
As someone committed to excellence in care, you need a training partner you can count on to help deliver it. That's what tend is all about; creating life-changing training and skills for the people who change lives.

Better than that; tend™ isn’t just sector specific. We’re you specific. By connecting your organisation’s unique needs to more carefully tailored career pathways, we produce life-long learners who thrive in their roles.
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Team culture

To deliver the best training in care we start by looking after our own people, with charity, wellness and team building days and by having a dedicated Chief People Officer.  As a team, this helps keep us motivated, close-knit and happy in our work, and it shows. 

Tried and trusted

We’ve been crafting and delivering solutions in health and social care training for more than two decades. We’re also constantly evolving, refining our service and products to meet the ever-changing needs and challenges of our sector.

Fair and inclusive

As a conscientious forwarding-thinking business centred on people, we’re naturally and proudly inclusive. That means you get flexible course delivery adapted to students’ learning needs, plus content that covers rapidly evolving regulations in areas like SEND.

Our leadership team

Leading by example.
Dynamic individuals with decades of combined experience behind them, our Board are perfectly equipped to lead a forward-looking business like ours.

They’re devoted to our sector and hands-on too, which makes them an inspiration to the whole tend team.
Simon Rouse
Chief Executive Officer
Nicole Smith
Chief Operating Officer
Emma Johnson
Chief People Officer
Kelly-Marie Harris
Chief Growth Officer
Sean Riley
Chief Transformation Officer

Our Commitment to Communities

Giving Back
As a company devoted to excellence in care, compassion runs deep at tend.

We aim for 1,000 hours each year spent supporting projects and causes like Young Lives vs Cancer, giving every employee a paid day off to support their community, whether through volunteering, local projects, or sponsored hikes and parkruns.
My Development Coach has been such an amazing and inspirational tutor. I have thoroughly loved learning from them; but also, feeling empowered to continue after I had the wobble about leaving it all in mid-2024. I will take on your guidance and advice on believing in myself more. I just need to really express how much I am grateful and thankful to them for making me feel I can achieve.
Cameron Stewart, Learner, Independent Living Support Worker, Norfolk County Council
Taking Initiatives - Stronger together

AoA

With tend, you’re choosing a market-leading training provider backed by the brilliant Association of Apprentices. 
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Roots for achievers

Aiming high at doing good comes naturally for us, so our duty of care doesn’t stop our learners and those they look after. 
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Armed forces support

Helping those who serve our country doesn’t just make us proud, it makes us stronger too.
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News

tend Development Coaches: their undeniable impact on tend-trained professionals

Hear directly from our learners about the impact of tend Development Coaches on the overall learning journey.
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What is a MAR chart, and why do learners need to know?

MAR charts are essential in care training. Discover why they matter to learners and employers in care.
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5 ways to set goals you’ll actually stick to

The latest in the Association of Apprentices (AoA) Trending Topics Blog Series examines goal setting.
Read more
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