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Career Builders

Apprenticeships and Diplomas
You tend to passion, we tend to progression.

Skill Builders

Top-up skills and knowledge
Health and Safety Awareness Equality, Diversity and Inclusion Medication Awareness Understanding Care Planning
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Careers with heart, skills with purpose

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Admin Sector Training

Run like clockwork with
tend admin apprenticeships
Whatever sector you serve, your organisation will perform at its best when it functions at its smoothest. For that, it needs skilled, efficient and motivated office and customer service people, brilliant at their jobs. In other words, tend-trained professionals.
Through business support apprenticeships and courses like Level 3 Business Administrator and Level 4 Learning and Skills Mentor, we deliver exceptional career development embracing office, admin and customer support.
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Why use tend for Admin training

Closing skill gaps
Closing skill gaps with admin apprenticeships & training
From manual handlers and care team leaders to senior managers with vision: your organisation needs expertly trained individuals to address every need, opportunity and risk.  
Delivering those people is precisely what we do, for a single employee or at scale, always using specialist healthcare trainers.
Highly tailored training
Highly tailored training
Whether we’re delivering a Level 3 Customer Service Specialist Apprenticeship or Level 5 Coaching Professional Apprenticeship, we tailor training to perfectly suit individual as well as organisational needs. 
That means content is designed around your unique service and teams, then delivered in ways that accommodate the learning needs of every trainee.
Solutions based support
Solutions based support
Using our detailed knowledge of individual roles and organisational structures and dynamics, we identify, pre-empt then solve any people-based obstacles to resilience and growth. 
This could include building your in-house CPD capacity with Level 4 Learning and Skill Mentor Apprenticeships, or boosting efficiency for office-based teams with programmes in business admin.
Sector expertise
Solutions through tech
Our trainers are sector specialists with hands-on experience, which gives them real-world knowledge they can share with every learner. 
In terms of admin skills training, it means your staff leave our programmes not just with the right qualifications, but with invaluable insight and new-found personal qualities too. That’s the tend-trained difference.

The benefits

Higher efficiencies thanks to streamlined internal systems and more integrated, collaborative teams.
Drive growth by learning how to create meaningful, long-term relationships with customers and stakeholders.
Boosted KPIs in areas like employee attendance, engagement, development, morale and productivity.
Strengthened employer and brand reputation thanks to better internal and external communications.

The Courses

Career Builders
Career Builder courses give your people in-depth and longer-term training for really progressing their career. Typically, these are social care apprenticeships delivered over 16 – 18 months and carefully tailored to meet your specific organisational needs.

Level 2 Customer Service Practitioner Apprenticeship

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Level 3 Business Administrator Apprenticeship

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Level 3 Customer Service Specialist Apprenticeship

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Skill Builders
Meanwhile, shorter courses fill the gaps in between, delivering the specialist niche skills a particular remit relies on. Learner to leader in every sense, whether you’re a social care support worker, the organisation’s CEO, or hoping to grow from one to the other.

CPD End of Life Awareness Course

This CPD-certified course supports healthcare workers and elderly workers in providing compassionate, safe, and dignified…
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Health and Safety Awareness Course

This Health and Safety Awareness course introduces the essentials of health and safety at work,…
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CPD Equality, Diversity and Inclusion Course

Creating an inclusive workplace means more than meeting compliance requirements — it’s about fostering respect,…
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CPD Medication Awareness Course

This CPD-certified Medication Awareness training provides clear guidance on the safe handling of medication in…
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CPD Physiological Measurements Awareness Course

This CPD-certified Physiological Measurements course gives staff the knowledge to recognise key vital signs that…
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CPD Nutrition and Hydration Course

Good nutrition and hydration are essential to wellbeing. This CPD-certified course helps healthcare and support…
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Create tend-trained
professionals today

Transform your organisation by empowering its people, with expertly tailored on-the-job training delivered by sector specialists. 
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Healthcare Case Study
King's College Hospital
Employer case study: King’s College Hospital
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The stats speak for themselves

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Articles

Incentives for employers hiring apprentices

Want to know more about the incentives you're entitled to when hiring apprentices? Here's a guide to help.
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An employer’s guide to building a tend-trained team

Building a tend-trained team means embedding the knowledge, skills, and behaviours specific to the care sector.
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Using the Digital Apprenticeship Service (DAS)

If you want to know all the ins and outs of using the Digital Apprenticeship Service (DAS), this is the guide for you.
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Let's Talk...
Let's Talk...