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Level 3 Senior Healthcare Support Worker – Maternity Support Apprenticeship

Build the skills and knowledge to deliver safe, high-quality maternity care. This apprenticeship prepares you to work as a Maternity Support Worker, supporting antenatal and newborn care within maternity units under the supervision of registered healthcare practitioners.

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At A Glance

Level: Level 3

Duration: 21 Months

Funding: Up to 100% Funded

Delivery Method: Blended

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Includes Free CPD e-Learning Included

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Course Overview

Level 3 Senior Healthcare Support Worker – Maternity Support Apprenticeship Course Overview

Gain the specialist skills to work confidently in midwifery and maternity support roles. Over 21 months, you’ll combine structured learning with workplace experience, developing the knowledge, confidence and behaviours to deliver safe, person-centred care across maternity units, antenatal services and community settings.

The programme builds expertise in duty of care, safeguarding, infection control and health and safety, alongside vital skills in communication, wellbeing, leadership and quality improvement. Learners also explore specialist topics such as feeding babies, supporting parents, newborn care and promoting positive family relationships, as well as understanding mental health and the physiological changes during pregnancy and birth.

We also offer 4 other pathways of the Level 3 Senior Healthcare Support Worker apprenticeship – specialising in mental health, acquired brain injury, adult nursing and allied health. 

Upskilling your team with tend means:

Government Funding Prospects up to 100%

National Insurance Savings

Increased Talent Retention

Elevated Team Productivity

Improved Quality of Care Delivery

Who is this for?

Who is the Level 3 Senior Healthcare Support Worker – Maternity Support Apprenticeship suitable for?

This apprenticeship is designed for individuals who want to develop the skills, knowledge, and behaviours to work safely in maternity support and midwifery roles.

This programme is ideal for professionals who are:

  • Working or looking to work as a Maternity Support Worker, midwife support worker, or Maternity Assistant.
  • Supporting midwives in antenatal care, newborn screening, or maternity unit operations.
  • Involved in delivering person-centred care and looking to develop expertise in duty of care, safeguarding adults, infection control, and health and safety.
  • Interested in progressing to senior healthcare support worker roles, assistant practitioner positions, or further study to become a registered nurse or midwife.

Entry requirements
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Course Benefits

Course Benefits

This programme builds the confidence, skills, and professional recognition needed to thrive in maternity care. Learners gain hands-on experience, specialist knowledge, and nationally recognised qualifications, while employers benefit from a motivated, capable workforce that delivers safe, effective midwifery support.

Benefits include:

  • Achievement of a Level 3 Diploma in Healthcare Support and, if not already held, the Care Certificate
  • Development of practical skills in person-centred care, duty of care, safeguarding adults, infection control, and health and safety
  • Confidence to work as a Maternity Support Worker, Midwife Support Worker, or Maternity Assistant, supporting parents and newborns in antenatal appointments and maternity units
  • Specialist knowledge in newborn care, feeding babies, maternity assessment, and antenatal care, improving patient outcomes
  • Growth in leadership, communication, and quality of care skills relevant to senior healthcare support worker roles
  • Free Association of Apprentices (AoA) membership
  • Tailored training and one-to-one support from our tend Development Coaches

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Off-the-job hours

Off-The-Job Hours

Although it’s called ‘off-the-job’ training (OTJT), learners don’t need to spend their own free time completing this programme. Learning new skills and undertaking new role-specific duties can be done through a wide range of activities, all performed during working hours.

A good way for the learner to build up their required hours is by discussing and evidencing any learning and development activities they’ve undertaken that week.  They can do this with you and their Development Coach. For more information about off-the-job hours and completing courses, read our handy guide.

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Off-The-Job Activities can be:

Attending Team Meetings

Shadowing Team Members

Attending Work Events

Mandatory Training and e-Learning

EPA

End Point Assesment EPA

This programme has a requirement for an End Point Assessment (EPA). Once all the programme’s modules have been covered and all evidence has been submitted, the EPA process will begin to complete the apprenticeship.

The EPA is the final stage of the apprenticeship. It’s conducted by an independent End Point Assessment Organisation (EPAO) to determine whether the learner has developed the skills, knowledge and behaviours outlined in the apprenticeship standard. To ensure best possible results, tend® Development Coaches will fully prepare your apprentices for their assessment.

Employer guideLearner guide

1. Completion of training

All apprenticeship requirements are achieved, including the portfolio, functional skills (if needed), and the required off-the-job training hours logged.

2. Internal Verification

The portfolio is verified and quality checked internally. Certification is claimed where relevant, ensuring all evidence is approved before Gateway.

3. Gateway and Registration

All evidence and documents are submitted at Gateway. The End Point Assessment Organisation (EPAO) is engaged, and an assessor is allocated.

4. Assessment Planning

A planning meeting between the assessor, employer, and training provider confirms the assessment schedule, and any evidence submissions required.

5. Assessment Delivery

The Learner gives a presentation of their final project, showcasing all they have learned throughout the course.

6. Results and Certification

Assessment outcomes are graded (fail, pass, merit, or distinction) Certificates are issued, with resits or retakes available if required.

Course Modules

Month

1-5

  • Personal Development in Care Settings
  • Responsibility of the Health Care Worker
  • Equality, Inclusion and Person-Centred Practice
  • Duty of Care and Safeguarding
  • Communication and Handling Information

Month

6-11

  • Understanding Mental Ill Health
  • Health, Safety and Wellbeing in Care Settings
  • Infection Prevention, Control and Cleaning
  • Antenatal, Newborn Screening and Communication
  • Quality Standards and Service Improvement

Month

12-18

  • Physiological Measurements of Adults and Babies
  • Health, Conditions and Managing Pain and Discomfort
  • Anatomy, Physiology and Urethral Catheters
  • Supporting Individuals with Feeding Babies
  • Specimens, Environment and Emergency Situations
  • Newborn Care and Supporting Parent Interaction
  • Advice and Information for Parents of Newborns

Month

19-21

  • Preparation for your End Point Assessment (EPA)
  • Progression IAG Session

EPA

This is the final stage of an apprenticeship, usually lasting around three months, and typically involves a portfolio review, professional discussion and a practical or presentation-based assessment by an independent assessor, after which successful completion of the apprenticeship is awarded.

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Free CPD e-Learning Included

We embed deep knowledge and expertise through career building apprenticeships strengthened with broader skill building top-up courses.

Each combination tailored to your organisation’s requirements. This is what makes tend-trained professionals resilient to the stresses and strains of a demanding, yet rewarding career. 

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