Level 3 Senior Healthcare Support Worker – Allied Health Professionals (AHP) Apprenticeship

The Level 3 AHP Support Worker Apprenticeship is a specialised Senior Healthcare Support Worker programme that prepares staff to work under the supervision of registered Allied Health Professionals, including physiotherapists, occupational therapists, dietitians, and speech and language therapists. Learners achieve a Level 3 Diploma in Healthcare Support and the Senior Healthcare Support Worker Apprenticeship Standard, with the option to complete the Care Certificate if it has not already been obtained.

This apprenticeship is ideal for those working in, or aspiring to join, allied health professional environments such as hospitals, community services, outpatient units, rehabilitation centres, or care facilities. It is particularly suited to individuals who want to contribute to therapeutic and person-centred care for diverse patient groups.

Learners build a strong foundation across key areas, beginning with person-centred care, equality, diversity, and safeguarding. The programme covers legislation, codes of conduct, local policies, and the limitations of competence, alongside recognising patient needs and indicators of health and wellbeing such as hydration and nutrition. Training also includes therapeutic and clinical support tasks delivered under supervision, as well as accountability, decision-making within role boundaries, and the ability to support more junior staff.

Delivery is through a blended approach that combines on-the-job learning and structured off-the-job training. In the workplace, learners provide care and support under the guidance of registered AHPs. Off-the-job training includes approximately six to seven hours per week dedicated to workshops, e-learning, reflective practice, and building an e-portfolio, often through platforms such as Aptem.

To be eligible, learners must have lived in the UK or EEA for at least three years, be employed in a relevant AHP support role, and hold Level 2 English and maths qualifications (GCSE grade 4/C or equivalent). Where these qualifications are not already achieved, learners are expected to complete them before progressing to the End-Point Assessment.

The programme typically takes 21 months to complete, depending on the learner’s previous experience and access to the necessary tasks within their role.

The End-Point Assessment consists of three elements. First, learners complete a 90-minute multiple-choice test that is graded as Pass or Distinction. This is followed by an observation of practice lasting around 120 minutes, supported by additional questioning. Finally, a professional discussion takes place, underpinned by a portfolio of evidence. Together, these components assess clinical skills, ethical practice, and professional conduct.

On completion, learners are awarded the Senior Healthcare Support Worker – Allied Health Professionals (AHP) Apprenticeship Standard and the Level 3 Diploma in Healthcare Support. Those who have not already achieved it will also complete the Care Certificate, ensuring a well-rounded professional qualification package.

The apprenticeship provides a strong foundation for career progression as an Allied Health Professional, opening opportunities to move into roles such as Assistant Practitioner at Level 5 or to progress onto degree apprenticeships in areas such as Occupational Therapy or Speech and Language Therapy. Many learners go on to qualify as registered allied health professionals through further study.

Employers benefit from developing staff who are equipped to deliver compassionate and competent therapeutic support while working effectively as part of AHP teams. This not only frees up the time of registered professionals but also increases operational capacity, strengthens workforce development, and builds sustainable clinical support pathways.

Learners receive two FREE complimentary online CPD courses — Conflict Resolution and Introduction to Sepsis — delivered by our sister company, Caring For Care. These fully online modules can be completed at any time during the apprenticeship and do not sit at a specific stage of the programme.