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Career Builders

Apprenticeships and Diplomas
You tend to passion, we tend to progression.

Skill Builders

Top-up skills and knowledge
Health and Safety Awareness Equality, Diversity and Inclusion Medication Awareness Understanding Care Planning
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Careers with heart, skills with purpose

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Leadership & Management Training

Forward-thinkers need
leading trainers
In terms of impact per person, developing all of your supervisors, managers and senior people with our uniquely comprehensive Academy approach is the best route to sustainable performance improvement. 
After all, realising their potential doesn’t just empower those individuals; it can change entire strategies and cultures for the better. Whether you choose the Academy or a different route, our qualifications lead the way.
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Why use tend for Leadership & Management training

Challenges solved
Challenges solved
Whether we’re finding funding or helping you identify the right team members to develop, we’ve got the expertise and apprenticeship programmes to deliver total solutions in training. 
We’re experts in ‘potential’ too, with a learner to leader mindset that can help you implement career-long learning: better for cost efficiency and great for staff morale. 
Flexible delivery
Flexible delivery
From individual career development to upskilling entire departments or teams, we shape the format and timing of programme delivery around the needs of your organisation. 
We use technology to great effect too, simplifying the entire training experience to minimise disruption to busy leaders and managers.  
You-shaped content
You-shaped content
Our Career Builders and Skill Builders approach complements our ability to tailor course content, leaving us perfectly equipped to fill every current or predicted skills gap in your management and leadership team. 
From addressing a lack of strategic thinkers to improving how your departments communicate and collaborate, we’ll help you get the most from your senior people. 
Sector expertise
Sector expertise
We use sector-specialist leadership and management development coaches to deliver learning that’s always relevant, up to date and packed with invaluable first-hand insights. 
Whether we’re delivering a Level 5 Operations Manager, a Level 3 Diploma in Leadership and Management in Management or teaching a senior leadership apprenticeship programme, you can expect the depth and detail that produces learners who go on to excel. 

The benefits

Better staff retention and stronger reputation as an employee-friendly brand. 
Transformative organisational performance from better in-house strategic thinking.
Optimal everyday efficiency from improved internal dynamics between teams. 
Boosted KPIs in areas like employee attendance, engagement, impact and productivity.  

The courses

Career Builders
Career builder courses give your people in-depth and longer-term training for really progressing their career. Typically, these are social care apprenticeships delivered over 16 – 18 months and carefully tailored to meet your specific organisational needs.

Level 3 Team Leader Apprenticeship

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Level 3 Aspiring Leaders in Healthcare Apprenticeship

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Level 4 Learning and Skills Mentor Apprenticeship

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Level 5 Visionary Leaders in Healthcare Apprenticeship

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Level 5 Coaching Professional Apprenticeship

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Level 5 Operations Manager Apprenticeship

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Skill Builders
Meanwhile, shorter courses fill the gaps in between, delivering the specialist niche skills a particular remit relies on. Learner to leader in every sense, whether you’re a social care support worker, the organisation’s CEO, or hoping to grow from one to the other.

CPD End of Life Awareness Course

This CPD-certified course supports healthcare workers and elderly workers in providing compassionate, safe, and dignified…
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Health and Safety Awareness Course

This Health and Safety Awareness course introduces the essentials of health and safety at work,…
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CPD Equality, Diversity and Inclusion Course

Creating an inclusive workplace means more than meeting compliance requirements — it’s about fostering respect,…
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CPD Medication Awareness Course

This CPD-certified Medication Awareness training provides clear guidance on the safe handling of medication in…
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CPD Physiological Measurements Awareness Course

This CPD-certified Physiological Measurements course gives staff the knowledge to recognise key vital signs that…
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ISEP Environmental Sustainability Skills For Managers

Develop the skills to manage sustainability effectively. The ISEP Environmental Sustainability Skills for Managers course…
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Create tend-trained
professionals today

Transform your organisation by empowering its people, with expertly tailored on-the-job training delivered by sector specialists. 
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Adult Care Case Study
Fatimatu Alhassan
Learner Case Study: Fatimatu Alhassan
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The stats speak for themselves

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Articles

Incentives for employers hiring apprentices

Want to know more about the incentives you're entitled to when hiring apprentices? Here's a guide to help.
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An employer’s guide to building a tend-trained team

Building a tend-trained team means embedding the knowledge, skills, and behaviours specific to the care sector.
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Using the Digital Apprenticeship Service (DAS)

If you want to know all the ins and outs of using the Digital Apprenticeship Service (DAS), this is the guide for you.
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Frequently asked questions

Who can enrol in Leadership & Management training?

Leadership & Management training is designed for individuals at any stage of their career, from those aspiring to lead a team, to experienced managers looking to strengthen their leadership skills. Learners come from a variety of backgrounds, including health, social care, and wider business sectors. Whether someone wants to build confidence in leading people, develop strategic thinking, or improve communication skills, tend offers a range of flexible training options to support professional growth and progression.

What’s the difference between Leadership Career Builders and Skill Builders?

Career Builders are typically longer courses, such as apprenticeships or diplomas, designed to make a significant impact on a learner’s career. They focus on broad leadership development, combining practical skills with recognised qualifications that support long-term progression. Skill Builders, on the other hand, are shorter, focused courses that concentrate on specific areas of leadership. These courses are ideal for learners who want to quickly strengthen key skills or address targeted development needs.

Is the training funded?

Funding options depend on the type of course. Apprenticeships can often be fully or partially funded through the Government’s apprenticeship levy, allowing employers to train staff at little or no cost. Diplomas and Skill Builders courses are paid programmes, designed to be accessible for both individuals and organisations. tend provides clear guidance on available funding routes and payment options, ensuring learners and employers can make the best choice for their goals and budget.

How long do Leadership & Management courses take to complete?

Course length depends on the type and level of training chosen. Career Builders programmes, such as apprenticeships and diplomas, typically take between 12 and 24 months to complete, while Skill Builders courses can often be completed in just a few hours. Each course is structured to fit around work commitments, offering flexible learning through a blend of online study, guided learning, and one-to-one support from a dedicated tend coach.

What skills will learners develop through Leadership & Management training?

Learners will develop a wide range of skills designed to help them become confident, effective leaders. This includes communication, people management, team motivation, problem-solving, decision-making, and strategic planning. Training also covers topics such as managing performance, leading change, and building positive workplace cultures. Whether learners choose a Career Builders or a Skill Builders course, they will gain practical, job-ready skills that can be applied immediately in their workplace.

What support will learners receive during their training?

All learners receive personalised support from the experienced training team at tend. Those on longer programmes such as apprenticeships or diplomas will be assigned a dedicated coach who provides regular feedback and progress reviews. Learners completing shorter Skill Builders courses benefit from interactive sessions, online resources, and expert-led guidance. Every course is designed to be engaging, supportive, and accessible, ensuring learners feel confident, capable, and motivated throughout their leadership development journey.

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