Understanding the tend Level 2 Adult Care Worker apprenticeship

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Work confidently in care settings

Starting an apprenticeship in adult social care is an important step towards building a rewarding career. It’s a way you can make a real difference to people’s lives every day.

The Level 2 Adult Care Worker apprenticeship from tend is designed to help learners develop the knowledge, skills and behaviours needed to provide safe, compassionate, and person-centred care across a range of adult care settings.

In this helpful guide, we’ll take you through everything you need to know about this comprehensive course. Whether you’re new to care or already working within the sector, you’ll discover that this programme supports you in building confidence, developing professional practice, and progressing within your role.

What is the Level 2 Adult Care Worker apprenticeship?

This apprenticeship is particularly effective for those new to the sector. It’s a nationally recognised programme designed for individuals working in adult social care roles. Throughout the apprenticeship, learners develop the practical skills and professional behaviours needed to support adults with a range of care and support needs safely and effectively.

As a Level 2 Adult Care Worker apprentice, you’ll focus on promoting dignity, independence, wellbeing, and person-centred support, while helping learners understand the responsibilities and expectations of working within the adult sector.

Learners may work in a variety of settings, including:

• Residential care homes
• Nursing homes
• Domiciliary or community care
• Supported living services
• Day centres
• Clinical settings
• Individuals’ own homes

This Level 2 programme provides a great foundation on which to build both skills and confidence working in any one of these environments.

What do Level 2 Adult Care Worker apprentices learn?

Throughout the programme, you’ll build knowledge and skill in key areas of quality adult care practice.

This includes:

• Person-centred care and support
• Safeguarding adults and children
• Communication and relationship building
• Equality, diversity, and inclusion
• Health and safety responsibilities
• Infection prevention and control
• Supporting nutrition and hydration
• Mental health, dementia, and learning disabilities awareness
• Professional conduct and duty of care
• Accurate record keeping and information handling

In addition to these aspects, you will also strengthen wider workplace skills, such as:

• Teamwork
• Reflective practice
• Problem solving
• Professional communication

All these things combined will enable you to become a well-rounded adult care professional.

How is the Level 2 Adult Care Worker apprenticeship delivered?

The programme is delivered through a blended learning approach.

It combines:

• Workplace learning
• Coaching sessions
• Micro learning activities
• Self-reflection
• Guided online study

This flexible delivery model allows you to apply the learning directly within your job role, while receiving ongoing support from your dedicated Development Coach.

Your progress is monitored through Aptem, our e-portfolio system, where you can:

• Upload your workbooks, notes, and evidence of research and learning
• Complete activities
• Access your leaning plan
• Communicate with your Development Coach
• Log your off-the-job hours (more about this below)

Aptem really is the central hub for your entire learning experience. To learn more about using the platform, you can refer to the user guide in our Learner Hub.

What is the Level 2 Adult Social Care certificate?

The certificate is embedded throughout the apprenticeship. It’s a mandatory requirement of the programme. You will usually complete the certificate by Month 9 of the apprenticeship.

The certificate covers the core knowledge and standards needed for safe and effective adult social care practice. It includes topics such as:

• Safeguarding
• Communication
• Equality and inclusion
• Health and safety
• Person-centred care

The awarding organisation for the certificate is RoSPA.

Does the Level 2 Adult Social Care apprenticeship have an End-Point Assessment (EPA)?

No. This apprenticeship does not include an independent End-Point Assessment (EPA).

Instead, you’ll complete the required qualification and demonstrate competence throughout the programme using:

• Workplace evidence
• Reflective activities
• Assignments
• Professional discussions

This means that, by the end of the programme, you’ll have done all that’s required to complete it successfully.

What support do Level 2 Adult Care apprentices receive?

Learners on this programme receive regular support and help throughout the programme from a Development Coach with care sector expertise and experience. They’ll give you guidance, feedback, and coaching to help you progress confidently through your apprenticeship.

You’ll also be supported with:

• Regular workplace reviews
• Workplace observations
• One-to-one coaching
• Online learning resources
• Reflective learning activities
• Functional Skills support where required

Anything you need, at any point during your programme, tend ensures you have the support system and resources you need to succeed.

What is off-the-job training?

As part of the apprenticeship, learners will complete off-the-job during paid working hours. This includes activities that help you develop new knowledge, add to your skill set, and enhance your professional behaviours linked to the apprenticeship standard.

Your off-the-job training may include:

• Key meetings
• Online learning
• Shadowing colleagues
• Training workshops
• Reflective activities
• Completing new workplace tasks

You can discover more in our off-the-job Learner Hub guide.

What are the entry requirements for the Level 2 Adult Care apprenticeship?

To enrol on the programme, learners must:

• Be aged 16 and over
• Be employed in England with a valid Contract of Employment
• Have lived in the UK, EEA, or EU for at least the last 3 years
• Complete an enhanced DBS check before beginning the programme

You can visit the Learner Hub for an in-depth guide to understanding DBS checks for apprenticeships.

Where can the Level 2 Adult Care Worker apprenticeship take you professionally?

This programme is designed to provide a strong foundation for career progression within the adult social care sector.

After completing the programme, you may choose to pursue more advanced care roles, or continue developing your skills through a higher-level apprenticeship.

One progression route you could explore is our Level 3 Leader Adult Care Worker apprenticeship. It supports learners in cultivating leadership, decision-making, and advanced care practice skills within adult social care settings.

tend offers a range of pathways to suit different areas of specialism and workplace settings, including:

• Level 3 Lead Adult Care Worker Apprenticeship – Generic Pathway
• Level 3 Lead Adult Care Worker Dementia Apprenticeship
• Level 3 Lead Adult Care Worker Mental Health Apprenticeship
• Level 3 Lead Adult Care Worker Supported Living Apprenticeship
• Level 3 Lead Adult Care Worker Learning Disabilities Apprenticeship

These programmes allow you to continue building your confidence and capabilities while progressing our career within the adult social care sector.

Your Adult Social Care career starts here

The Level 2 Adult Care Worker apprenticeship provides the perfect springboard from which to dive into a fulfilling career within the care sector, which is crying out for qualified staff. tend facilitate careers with heart, and skills with purpose. This programme is a fine example of providing exactly that. So, if that sounds like exactly what you’re looking for, our team is standing by to help you get your learning journey started.

For more guidance getting your apprenticeship journey off the ground, reach out to the tend team today. Call 01753 596 004 or hit the button below.