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Level 3 Lead Adult Care Worker – Mental Health Apprenticeship

A mental health apprenticeship that equips staff to lead with confidence, safeguard wellbeing and provide person-centred support, helping adults with mental ill health live with dignity, choice and independence.
Employer GuideLearner Guide
At a glance:
Level: Level 3
Duration: 18 Months
Funding: Up to 100% Funded
Delivery Method: Blended
Enrol your staff today
Currently delivering this programme with
Mental health workers
Course Overview

Level 3 Lead Adult Care Worker – Mental Health Apprenticeship
Course Overview

The Level 3 Lead Adult Care Worker – Mental Health Apprenticeship is designed to develop confident, skilled leaders who can make a real difference in mental health services. Over 18 months, learners build knowledge in safeguarding, recovery-focused practice, communication, crisis support and health and safety, while developing the leadership behaviours needed to guide and support their teams effectively.

Delivered through blended learning, the apprenticeship combines workplace experience with structured development sessions, allowing learners to apply new approaches directly in their roles and make an immediate impact on the quality of care.

The programme concludes with an independent End-Point Assessment (EPA), giving employers confidence that their staff have achieved nationally recognised standards. On completion, learners return to the workplace with the confidence, skills and resilience to enhance care quality and promote positive wellbeing across mental health services.

We also offer three other Level 3 Lead Care Worker pathways: Learning Disabilities, Supported Living and Dementia Care. Each pathway allows learners to develop specialist expertise within their chosen area, helping them provide tailored, high-quality support and strengthen best practice across specific fields of adult care.

Upskilling your team with tend means:
Government Funding Prospects up to 100%
National Insurance Savings
Increased Talent Retention
Elevated Team Productivity
Improved Quality of Care Delivery
Who is this for?

Who is the Level 3 Lead Adult Care Worker – Mental Health Apprenticeship suitable for?

The Level 3 Lead Adult Care Worker – Mental Health Apprenticeship is ideal for those working with adults experiencing mental ill health who want to strengthen their leadership skills and develop specialist expertise. It’s also perfect for employers looking to nurture confident team leaders who can support recovery, handle challenging situations and guide their teams effectively in complex care settings.

Typical roles that benefit include:

  • Senior support workers and care officers in mental health settings
  • Team leaders and supervisors in supported accommodation or community services
  • Staff progressing from Level 2 into roles with greater responsibility
  • Professionals looking to strengthen crisis response, de-escalation and recovery-focused practice
Entry requirements
mental-health-care-worker
Course Benefits

Course Benefits

This apprenticeship develops leaders who can support adults with mental ill health, champion recovery and guide teams with confidence. Employers gain staff who return with the skills, resilience and behaviours needed to improve mental health care delivery.

  • Achievement of a nationally recognised Level 3 qualification in adult care
  • Specialist knowledge of mental health conditions, recovery models and safeguarding
  • Confidence to manage crisis situations and de-escalate challenging behaviour
  • Stronger communication skills to support wellbeing and reduce stigma
  • Blended learning that fits alongside daily responsibilities
  • Independent End Point Assessment (EPA) ensuring credibility and national recognition
  • Progression opportunities to higher-level apprenticeships, including Level 5 Leader in Adult Care
  • Tailored coaching and ongoing support from tend Development Coaches
Students studying during their mental health apprenticeship.
Off-the-job hours

Off-The-Job Hours

Although it’s called ‘off-the-job’ training (OTJT), learners don’t need to spend their own free time completing this programme. Learning new skills and undertaking new role-specific duties can be done through a wide range of activities, all performed during working hours.
A good way for the learner to build up their required hours is by discussing and evidencing any learning and development activities they’ve undertaken that week.  They can do this with you and their Development Coach. For more information about off-the-job hours and completing courses, read our handy guide.
Learn More
Off-The-Job Activities can be:
Attending Team Meetings
Shadowing Team Members
Attending Work Events
Mandatory Training and e-Learning
EPA

End Point Assesment EPA

This programme has a requirement for an End Point Assessment (EPA). Once all the programme’s modules have been covered and all evidence has been submitted, the EPA process will begin to complete the apprenticeship.
The EPA is the final stage of the apprenticeship. It’s conducted by an independent End Point Assessment Organisation (EPAO) to determine whether the learner has developed the skills, knowledge and behaviours outlined in the apprenticeship standard. To ensure best possible results, tend® Development Coaches will fully prepare your apprentices for their assessment.
Employer guideLearner guide
1. Completion of training
All apprenticeship requirements are achieved, including the portfolio, functional skills (if needed), and the required off-the-job training hours logged.
2. Internal Verification
The portfolio is verified and quality checked internally. Certification is claimed where relevant, ensuring all evidence is approved before Gateway.
3. Gateway and Registration
All evidence and documents are submitted at Gateway. The End Point Assessment Organisation (EPAO) is engaged, and an assessor is allocated.
4. Assessment Planning
A planning meeting between the assessor, employer, and training provider confirms the assessment schedule, and any evidence submissions required.
5. Assessment Delivery
The Learner gives a presentation of their final project, showcasing all they have learned throughout the course.
6. Results and Certification
Assessment outcomes are graded (fail, pass, merit, or distinction) Certificates are issued, with resits or retakes available if required.

Course Modules

Month
1-5
  • Learning Foundations Session/the importance of continuous
    development and personal wellbeing
  • Agreed ways of working in Care Settings
  • Duty of care and safeguarding
  • Communication and handling
    information
  • Equality, diversity, inclusion and human rights
Month
6-9
  • Health and safety
  • Mental capacity and restrictive practice
  • Awareness of Mental Capacity Act 2005
  • Person-centred practice
  • Understand mental health
Month
10-15
  • Importance of choice and independence
  • Infection prevention and control
  • Support physical needs of individuals with mental health needs
  • Support individuals with multiple conditions and/or disabilities
  • Understand how to support positive decisions and risk taking for individuals
Month
16-18
  • Preparation for your End Point Assessment (EPA)
  • Progression IAG Session
EPA
This is the final stage of an apprenticeship, usually lasting around three months, and typically involves a portfolio review, professional discussion and a practical or presentation-based assessment by an independent assessor, after which successful completion of the apprenticeship is awarded.

We embed deep knowledge and expertise through career building apprenticeships strengthened with broader skill building top-up courses.

Each combination tailored to your organisation’s requirements. This is what makes tend-trained professionals resilient to the stresses and strains of a demanding, yet rewarding career. 
tend-trained
Carving a career path: Fatimatu's Diploma in Adult Care

Learner Case Study: Fatimatu Alhassan

Read more
Empowering care through education: Adept Care Homes

Employer case study: Adept Care Homes

Read more

Map out a journey of progression

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Frequently Asked Questions

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Level 3 Lead Adult Care Worker – Mental Health Apprenticeship Enrolment Enquiry
Download our Level 3 Lead Adult Care Worker – Mental Health Apprenticeship learner guide
Download our Level 3 Lead Adult Care Worker – Mental Health Apprenticeship employer guide
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