Level 3 Diploma in Healthcare Support Work
£1,340.00 (pp. exc. VAT)
- Course Overview
- Entry Requirements
- Certifications & More
- Further Information
Level 3 Diploma in Healthcare Support Work overview
The Level 3 Diploma in Healthcare Support Work is a nationally recognised qualification designed for healthcare support workers seeking to advance their skills and responsibilities. It equips learners with the competence to deliver high-quality, safe and compassionate care in a variety of settings, including hospitals, residential care homes, domiciliary services, maternity and therapy support.
Learners develop practical skills in safeguarding, infection prevention, duty of care, equality and inclusion, mental health awareness and communication. The programme also enhances clinical support capabilities, such as physiological measurements, care planning and assisting healthcare professionals in day-to-day practice.
Delivered over 9 months, the diploma combines online learning with practical application in the workplace. At least two face-to-face observations in the learner’s care setting ensure competence is demonstrated in real-world environments. This programme supports career progression into senior healthcare support worker or assistant practitioner roles within the health and care sector.
- Personal Development
- Safeguarding
- Health and Wellbeing
- Mental Health
- Communication is Care
- Role Responsibilities
- Handling Information
- Infection Prevention
- Waste Management
- Duty of Care
- Equality and Diversity
- Person-Centred Practice
- Study Skills Support
- Health Promotion
- Quality Standards
- Service Improvement
- Managing Pain
- Monitoring Conditions
- Physiological Measurements
Entry Requirements
The Level 3 Diploma in Healthcare Support Work is open to individuals aged 19 and over who are employed in healthcare or care roles. Suitable candidates include healthcare practitioners, support workers, care assistants, therapy support workers, maternity support workers, nursing support workers and assistant practitioners across healthcare services.
Learners must be working in a role that allows them to demonstrate the required knowledge, behaviours and skills in practice. To meet assessment requirements, at least two face-to-face workplace observations are required.
This qualification is also available to non-UK nationals with legal employment status. Applicants should be committed to completing the 9-month programme, supported by their employer to apply learning directly in healthcare practice.

Certifications and More
Successful learners achieve the Level 3 Diploma in Healthcare Support Work, a nationally recognised qualification aligned with sector standards and employer requirements.
The diploma validates competence in supporting patients, assisting healthcare professionals and carrying out clinical and care-related duties with confidence and professionalism. It demonstrates skills in safeguarding, person-centred care, infection control, duty of care, equality and diversity, and health promotion.
This qualification is highly valued across the health and care sector. It provides clear career progression routes into senior healthcare support worker or assistant practitioner roles, while also serving as a foundation for advanced training, including Level 4 and 5 adult care or healthcare leadership qualifications.

Further Information
Enrolling on the Level 3 Diploma in Healthcare Support Work is straightforward and designed to fit around demanding roles in health and care settings.
After registering interest, our team will contact you to confirm eligibility, answer initial questions and ensure the course is tailored to reflect workplace responsibilities. This ensures the learning content and assessments align with the day-to-day role of each learner.
The qualification is delivered over 9 months, with a mix of online study, tutor guidance and practical workplace assessment. At least two face-to-face observations will take place in the learner’s healthcare setting to confirm competence in delivering safe, person-centred care.
The programme ensures learners develop confidence, skills and recognition, helping employers build a motivated and qualified workforce while supporting staff with career progression across the healthcare sector.






