After completing this apprenticeship, learners can progress to the Level 3 Lead Adult Care Worker Apprenticeship or similar specialist care qualifications. Many also move into senior care or team leader roles within residential or community care organisations.
Level 2 Adult Care Worker- Residential Apprenticeship
Start your career in care with the Adult Care Worker Residential Apprenticeship. Build confidence, compassion and capability while learning to deliver safe, person-centred support in residential and community care settings.
Employer GuideLearner Guide
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Course Overview
Level 2 Adult Care Worker- Residential Apprenticeship Course Overview
This Adult Care Worker Residential Apprenticeship is designed for individuals beginning or developing their career in adult social care. Learners gain the knowledge, behaviours and practical skills needed to provide safe, compassionate support for adults in residential environments.
Delivered by expert tend Development Coaches, the programme blends structured study with workplace experience, ensuring learners can apply their learning directly to real-life care situations. Modules include safeguarding, infection control, health and safety, communication, and person-centred care — all vital foundations for confident, professional care delivery.
We offer two pathways in the Level 2 Adult Care Worker Apprenticeship – Residential and Community – giving learners and employers the flexibility to focus on the environment that best suits their role and organisation.
Learners complete a portfolio of evidence and prepare for their End Point Assessment (EPA), gaining a nationally recognised qualification and the confidence to progress into more advanced care positions.
Upskilling your team with tend means:
- Who is this for?
- Course Benefits
- Off-the-job hours
- EPA
Who is this for?
Who is the Level 2 Adult Care Worker- Residential Apprenticeship suitable for?
This adult care worker residential apprenticeship is ideal for those working or aspiring to work in a residential care environment. It’s perfect for individuals who are passionate about improving the quality of life for adults through safe, empathetic and person-centred care.
Typical roles that may benefit include:
- Residential or Domiciliary Care Roles
- Care Assistant and Support Worker Positions
- Healthcare or Personal Care Roles
- Reablement and Wellbeing Support Roles
- Mental Health or Dementia Care Settings

Course Benefits
Course Benefits
This Adult Care Worker Residential Apprenticeship helps develop confident, skilled professionals capable of providing high-quality care in residential settings. Learners build practical expertise, empathy and professionalism while contributing directly to improved service delivery.
- Achievement of a nationally recognised Level 2 Adult Care Worker Apprenticeship
- Tailored training delivered through face-to-face and online learning
- Stronger communication and teamwork skills
- Greater understanding of safeguarding, equality and diversity
- Improved confidence in delivering personal care
- Skills to support independence and wellbeing of individuals
- Free Association of Apprentices (AoA) membership for continued professional development

Off-the-job hours
Off-The-Job Hours
Although it’s called ‘off-the-job’ training (OTJT), learners don’t need to spend their own free time completing this programme. Learning new skills and undertaking new role-specific duties can be done through a wide range of activities, all performed during working hours.
A good way for the learner to build up their required hours is by discussing and evidencing any learning and development activities they’ve undertaken that week. They can do this with you and their Development Coach. For more information about off-the-job hours and completing courses, read our handy guide.
Learn MoreOff-The-Job Activities can be:
EPA
End Point Assesment EPA
This programme has a requirement for an End Point Assessment (EPA). Once all the programme’s modules have been covered and all evidence has been submitted, the EPA process will begin to complete the apprenticeship.
The EPA is the final stage of the apprenticeship. It’s conducted by an independent End Point Assessment Organisation (EPAO) to determine whether the learner has developed the skills, knowledge and behaviours outlined in the apprenticeship standard. To ensure best possible results, tend® Development Coaches will fully prepare your apprentices for their assessment.
Employer guideLearner guide1. Completion of training
All apprenticeship requirements are achieved, including the portfolio, functional skills (if needed), and the required off-the-job training hours logged.
2. Internal Verification
The portfolio is verified and quality checked internally. Certification is claimed where relevant, ensuring all evidence is approved before Gateway.
3. Gateway and Registration
All evidence and documents are submitted at Gateway. The End Point Assessment Organisation (EPAO) is engaged, and an assessor is allocated.
4. Assessment Planning
A planning meeting between the assessor, employer, and training provider confirms the assessment schedule, and any evidence submissions required.
5. Assessment Delivery
The Learner gives a presentation of their final project, showcasing all they have learned throughout the course.
6. Results and Certification
Assessment outcomes are graded (fail, pass, merit, or distinction) Certificates are issued, with resits or retakes available if required.
Course Modules
We embed deep knowledge and expertise through career building apprenticeships strengthened with broader skill building top-up courses.
Each combination tailored to your organisation’s requirements. This is what makes tend-trained professionals resilient to the stresses and strains of a demanding, yet rewarding career.
tend-trainedOvercoming obstacles: Lorna Campion’s apprenticeship experience
Learner Case Study: Lorna Campion
Read moreMap out a journey of progression
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View courseFrequently Asked Questions
What is the Adult Care Worker Residential Apprenticeship?
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How long does the apprenticeship take?
What will I learn during the apprenticeship?
Do I need prior experience in care?
How is the apprenticeship assessed?
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