C&G Level 5 Diploma for Operational Leaders and Managers

The C&G Level 5 Diploma for Operational Leaders and Managers is designed for current and aspiring leaders who want to manage care teams and services with confidence, accountability and vision. This nationally recognised qualification provides the knowledge and skills needed to lead high-performing teams, manage resources effectively and ensure compliance with adult care standards.

Delivered online over 12 months, the programme blends structured learning with practical application in the workplace. Learners explore leadership styles, safeguarding, governance, quality assurance, finance, and workforce management, developing the competence to run safe and effective services.

The diploma also focuses on person-centred care, ethical leadership and creating positive workplace cultures. Learners graduate with the confidence to take on registered manager roles or other senior leadership positions, helping organisations improve care quality, meet regulatory requirements and support the wellbeing of service users. We also offer leadership and management to match all levels, with our Level 3 Team Leader diploma and Level 7 Senior Leader diploma.

• Personal and Professional Development
• Communication Skills
• Managing Teams
• Business Planning
• Operational Planning and Management
• Financial Practices
• Project Planning

To enrol on the C&G Level 5 Diploma for Operational Leaders and Managers, learners must be working in a suitable role within adult care or related services. This ensures they can apply learning directly to workplace practice and demonstrate competence through real-life responsibilities.

Candidates should ideally hold a Level 3 or Level 4 qualification in health and social care or management, or have equivalent professional experience. A good standard of English is required for written assignments and assessments.

Learners must be committed to the full 12-month programme, attend scheduled sessions and complete assessments on time. Employers should support learners in undertaking study and practice requirements. Entry is subject to provider approval, and prospective candidates are encouraged to discuss individual circumstances to confirm eligibility.

On successful completion of the programme, learners achieve the C&G Level 5 Diploma for Operational Leaders and Managers,  a nationally recognised qualification valued across the health and social care sector.

This diploma confirms that learners have developed the leadership, management and compliance skills required to oversee adult care services effectively. It is widely recognised by employers, regulators and professional bodies as evidence of competence at a senior level.

Holders of this qualification are well-positioned to progress into roles such as registered manager, service manager or other senior leadership positions within adult social care.

Getting started with the C&G Level 5 Diploma for Operational Leaders and Managers is a simple and supportive process. Once you get in touch, our team will take care of the details and guide you every step of the way.

One of our course specialists will arrange a call to confirm entry requirements, answer any questions, and ensure the programme is set up to suit your role and organisational needs. This is also an opportunity to explore how the diploma aligns with career development goals and the wider leadership needs of your service.

From there, enrolment is straightforward, and learners can begin building the leadership and management skills that will make a lasting impact in adult care. Our team is on hand to provide clear guidance and make sure everything runs smoothly from the very beginning.