Welcome to tend, formerly Impact Futures. More about us >

Career Builders

Apprenticeships and Diplomas
You tend to passion, we tend to progression.

Skill Builders

Top-up skills and knowledge
Health and Safety Awareness Equality, Diversity and Inclusion Medication Awareness Understanding Care Planning
All Skill Builder Courses >

Careers with heart, skills with purpose

Learn more about tend >

Pharmacy Apprenticeship & Sector Training

Pharmacy providers need
trainers they can trust
Our pharmacy apprenticeships are built around the needs of pharmacies and delivered by tend experts. tend is a name you can really count on for on-the-job pharmacy training.
Our unique approach to staff development covers all bases too, with pharmacy apprenticeships and work-based learning in pharmacy suitable for staff in every role and setting.
View Courses
Trusted by

Why use tend for pharmacy apprenticeship training

It's Personal
CQC compliance
Our work-based learning in pharmacy keeps your people expertly trained, giving them the up-to-the-minute skills and knowledge they need for working in ways that are compliant. 
This doesn’t just make them safer: it leaves them happy and confident in their everyday roles – great for staff retention.
Career-long learning
Career-long pathways
Using our unique Career Builders and Skill Builders model, we give learners longer-term career pathways in their chosen field. 
As well as boosting their morale by increasing job security, it means employers reap the rewards of providing a service that’s continually improving.
Solving headaches
Quality and qualified
tend-trained professionals come with much more than just relevant and role-based qualifications like Pharmacy Technician Diploma. 
Instead, our sector-specific on-the-job pharmacy training delivers well-rounded professionals with the behaviours and attitudes to do their jobs brilliantly.
Tech solutions
Problems solved
From lowering costs and shrinking staff turnover to making sure skills gaps are filled and training is funded: our ‘bigger-picture’ strategic view identifies and addresses challenges before they even arise. 
This won’t just minimise inefficiency and risk, it’ll help make you the go-to brand in your sector.

The benefits

Better employee morale helps reduce the risk of costly and disruptive staff loss.
Improved resilience and care through better compliance with sector best practice and regulations.
Enhanced reputation as a go-to employer which invests in its people.
Boosted KPIs in areas like employee attendance, engagement, accuracy, efficiency and productivity.

The Courses

Career Builders
Career builder courses give your people in-depth and longer-term training for really progressing their career. Typically, these are social care apprenticeships delivered over 16 – 18 months and carefully tailored to meet your specific organisational needs.

Level 3 Pharmacy Technician Apprenticeship

View course

Level 2 Pharmacy Services Assistant Apprenticeship

View course
View all Pharmacy courses
Skill Builders
Meanwhile, shorter courses fill the gaps in between, delivering the specialist niche skills a particular remit relies on. Learner to leader in every sense, whether you’re a social care support worker, the organisation’s CEO, or hoping to grow from one to the other.

CPD Understanding Care Planning Course

his CPD-certified course introduces the principles of person-centred care planning, helping staff assess needs, set…
View course

CPD Nutrition and Hydration Course

Good nutrition and hydration are essential to wellbeing. This CPD-certified course helps healthcare and support…
View course

ISEP Environmental Sustainability Skills For Managers

Develop the skills to manage sustainability effectively. The ISEP Environmental Sustainability Skills for Managers course…
View course

Level 3 Award in Education and Training (AET)

Build the skills to support learning and development in adult care. The Level 3 Award…
View course

Level 2 Certificate in Special Educational Needs and Disability (SEND)

Develop the knowledge and skills to support individuals with special educational needs and disabilities. The…
View course

CPD Physiological Measurements Awareness Course

This CPD-certified Physiological Measurements course gives staff the knowledge to recognise key vital signs that…
View course

Create tend-trained
professionals today

Transform your organisation by empowering its people, with expertly tailored on-the-job training delivered by sector specialists. 
Speak to an advisor
Adult Care Case Study
Empowering care through education: Adept Care Homes
Employer case study: Adept Care Homes
Read more

The stats speak for themselves

0%
End Point Assessment Success
0%
Courses up to 100% Funded
0%
Learner
Retention
Rates
0%
Learner
Satisfaction
Rates
Articles

Incentives for employers hiring apprentices

Want to know more about the incentives you're entitled to when hiring apprentices? Here's a guide to help.
Read more

An employer’s guide to building a tend-trained team

Building a tend-trained team means embedding the knowledge, skills, and behaviours specific to the care sector.
Read more

Using the Digital Apprenticeship Service (DAS)

If you want to know all the ins and outs of using the Digital Apprenticeship Service (DAS), this is the guide for you.
Read more

Frequently Asked Questions

Who can enrol in Pharmacy apprenticship training?

Pharmacy training is open to anyone who wants to develop their skills and knowledge in pharmacy or medicines management — from new entrants to experienced healthcare professionals. Learners gain practical, workplace-ready expertise in areas such as dispensing, customer care, and supporting patients. Whether learners are seeking to start a pharmacy career or enhance their current role, Tend’s flexible training options help them build confidence and advance professionally.

What’s the difference between Career Builders and Skill Builders?

Career Builders are longer-term programmes such as apprenticeships and diplomas that lead to formal qualifications and significant career progression. They focus on building comprehensive skills over time through structured learning and practical application. Skill Builders are shorter, topic-focused courses that target specific areas like customer service, accuracy checking, or stock management. Many can be completed within a single day, making them ideal for quick professional development or refresher training.

Is the pharmacy apprenticeship training funded?

Funding availability depends on the course type. Apprenticeships can often be fully or partially funded through the Government’s Apprenticeship Levy, allowing employers to support staff development at little or no cost. Diplomas and Skill Builder courses are paid options, designed to be flexible and affordable for individuals and organisations. Tend provides clear guidance on all funding routes and payment options, ensuring training remains accessible to all learners.

How long do Pharmacy apprenticeship courses take to complete?

The duration of Pharmacy training varies by course. Apprenticeships and diplomas typically take between 12 and 24 months to complete, offering structured learning and practical experience in real-world settings. Skill Builder courses are shorter and can usually be completed within a day. Tend’s flexible delivery model allows learners to fit training around work schedules, making it easy to develop skills without disruption.

What skills will learners gain through Pharmacy apprenticeship training?

Learners will develop essential pharmacy-related skills including medicine handling, customer communication, stock control, and record-keeping. Courses also cover professional standards, teamwork, and patient safety to help learners perform effectively in busy pharmacy environments. Whether learners choose a one-day Skill Builder or a longer Career Builder course, they will leave with the confidence and competence needed to deliver excellent pharmacy support and service.

What support will learners receive during their training?

Learners receive ongoing support throughout their training journey. Those enrolled on longer courses such as apprenticeships or diplomas are paired with a dedicated Tend coach for regular guidance, progress tracking, and motivation. Skill Builder learners benefit from expert-led teaching, interactive materials, and practical advice. Every Tend course is designed to be supportive, engaging, and results-driven, helping learners achieve success and advance within the pharmacy sector.

Let's Talk...
Let's Talk...