Welcome to tend, formerly Impact Futures. More about us >

Career Builders

Apprenticeships and Diplomas
You tend to passion, we tend to progression.

Skill Builders

Top-up skills and knowledge
Health and Safety Awareness Equality, Diversity and Inclusion Medication Awareness Understanding Care Planning
All Skill Builder Courses >

Careers with heart, skills with purpose

Learn more about tend >

Level 5 Coaching Professional Apprenticeship

Develop skilled, confident coaches who bring out the best in others. The Level 5 Coaching Professional Apprenticeship builds self-awareness, communication and leadership skills to support personal and organisational growth.
Employer GuideLearner Guide
At a glance:
Level: Level 5
Duration: 21 Months
Funding: Up to 100% Funded
Delivery Method: Blended
Enrol your staff today
Currently delivering this programme with
level-5-coaching-professional-healthcare
Course Overview

Level 5 Coaching Professional Apprenticeship
Course Overview

Learners on this respected coaching programme gain invaluable insight into the models and methodologies designed to help them coach others ethically as well as effectively.  It will give them the skills and behaviours to empower and upkskill others, enabling them to help those they coach really optimise their own performance and impact, with fantastic implications for your wider teams.

Once qualified as a Level 5 Coaching Professional, they’ll enjoy the skills and powers of perception to identify patterns and behaviours that might be blocking others’ progress. Crucially, they’ll help your team members  recognise and overcome these obstacles to growth, giving individuals the freedom and confidence to excel in their roles.

Much more than just a single training course, this coaching apprenticeship is a great opportunity to positively impact your entire team, as well as provide effective external coaching that reflects brilliantly on your brand.  In terms of sheer return on investment, it’s a course offering almost unparalleled potential.

Upskilling your team with tend means:
Government Funding Prospects up to 100%
National Insurance Savings
Increased Talent Retention
Elevated Team Productivity
Who is this for?

Who is the Level 5 Coaching Professional Apprenticeship suitable for?

This coaching professional apprenticeship is ideal for individuals responsible for developing others within the workplace. It’s suited to professionals who manage, mentor, or support colleagues and want to formalise their coaching skills while improving team performance and organisational culture.

This qualification is perfect for individuals working in:

  • Leadership or Management Roles
  • Learning and Development Positions
  • HR, Wellbeing or Workforce Development Teams
  • Clinical Supervision or Mentorship Roles
  • Coaching and Training Professions
Entry requirements
level-5-coaching-professional-apprenticeship
Course Benefits

Course Benefits

This Level 5 Coaching Professional Apprenticeship gives learners the tools, structure and mindset to deliver effective, ethical and high-quality coaching. It strengthens self-awareness, communication and active listening — key attributes for leaders in any care or health setting.

Key benefits include:

  • Achievement of a nationally recognised Level 5 Coaching Professional Apprenticeship
  • Development of advanced communication, questioning and feedback skills
  • Deep understanding of behavioural change and emotional intelligence
  • Confidence to coach individuals and teams with professionalism and empathy
  • Enhanced leadership capability through reflective and goal-focused practice
  • Tailored support and mentoring from tend Development Coaches
  • Clear progression routes to senior leadership or organisational development roles
  • Free Association of Apprentices (AoA) membership for continued professional support
coaching-professional-apprenticeship
Off-the-job hours

Off-The-Job Hours

Although it’s called ‘off-the-job’ training (OTJT), learners don’t need to spend their own free time completing this programme. Learning new skills and undertaking new role-specific duties can be done through a wide range of activities, all performed during working hours.
A good way for the learner to build up their required hours is by discussing and evidencing any learning and development activities they’ve undertaken that week.  They can do this with you and their Development Coach. For more information about off-the-job hours and completing courses, read our handy guide.
Learn More
Off-The-Job Activities can be:
Attending Team Meetings
Shadowing Team Members
Attending Work Events
Mandatory Training and e-Learning
EPA

End Point Assesment EPA

This programme has a requirement for an End Point Assessment (EPA). Once all the programme’s modules have been covered and all evidence has been submitted, the EPA process will begin to complete the apprenticeship.
The EPA is the final stage of the apprenticeship. It’s conducted by an independent End Point Assessment Organisation (EPAO) to determine whether the learner has developed the skills, knowledge and behaviours outlined in the apprenticeship standard. To ensure best possible results, tend® Development Coaches will fully prepare your apprentices for their assessment.
Employer guideLearner guide
1. Completion of training
All apprenticeship requirements are achieved, including the portfolio, functional skills (if needed), and the required off-the-job training hours logged.
2. Internal Verification
The portfolio is verified and quality checked internally. Certification is claimed where relevant, ensuring all evidence is approved before Gateway.
3. Gateway and Registration
All evidence and documents are submitted at Gateway. The End Point Assessment Organisation (EPAO) is engaged, and an assessor is allocated.
4. Assessment Planning
A planning meeting between the assessor, employer, and training provider confirms the assessment schedule, and any evidence submissions required.
5. Assessment Delivery
The Learner gives a presentation of their final project, showcasing all they have learned throughout the course.
6. Results and Certification
Assessment outcomes are graded (fail, pass, merit, or distinction) Certificates are issued, with resits or retakes available if required.

Course Modules

Month
1-4
  • Learning foundations and CIAG / Reflective Practice, CPD and principles of professional coach
  • The role of the professional coach
  • The psychology of coaching
  • Self-awareness
Month
5-9
  • Solution focused coaching
  • Coaching and feedback tools
  • Quality communication
  • Coaching and stakeholder relationships
  • Ethical and inclusive coaching
Month
10-14
  • Professional coaching practice
  • Reflective practice
  • Leadership and management influences
  • Organisational coaching culture
  • Coaching in action
Month
15-17
  • Preparation for your End-Point Assessment (EPA)
  • Progression IAG Session
EPA
This is the final stage of an apprenticeship, usually lasting around three months, and typically involves a portfolio review, professional discussion and a practical or presentation-based assessment by an independent assessor, after which successful completion of the apprenticeship is awarded.

We embed deep knowledge and expertise through career building apprenticeships strengthened with broader skill building top-up courses.

Each combination tailored to your organisation’s requirements. This is what makes tend-trained professionals resilient to the stresses and strains of a demanding, yet rewarding career. 
tend-trained
Carving a career path: Fatimatu's Diploma in Adult Care

Learner Case Study: Fatimatu Alhassan

Read more
Empowering care through education: Adept Care Homes

Employer case study: Adept Care Homes

Read more

Map out a journey of progression

Level 5 Operations Manager Apprenticeship

Effective leadership is central to business success. This apprenticeship develops skilled operations managers who can…
View course

Level 6 Improvement Leader Apprenticeship

Effective improvement leadership is critical to organisational success. Delivered in partnership with the National College…
View course

C&G Level 7 Diploma for Senior Leaders

Advance to the highest level of leadership in social care. The C&G Level 7 Diploma…
View course

Frequently Asked Questions

Let's Talk...
Level 5 Coaching Professional Apprenticeship Enrolment Enquiry
Download our Level 5 Coaching Professional Apprenticeship learner guide
Download our Level 5 Coaching Professional Apprenticeship employer guide
Let's Talk...