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Level 4 Learning and Skills Mentor Apprenticeship

Strong mentoring creates stronger teams. The Level 4 Learning and Skills Mentor apprenticeship equips professionals with the skills to guide, support and inspire others in their workplace. Focused on long-term growth, it helps individuals progress, while embedding expertise across the organisation.
Employer GuideLearner Guide
At a glance:
Level: Level 4
Duration: 16 Months
Funding: Up to 100% Funded
Delivery Method: Blended
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Course Overview

Level 4 Learning and Skills Mentor Apprenticeship
Course Overview

The Level 4 Learning and Skills Mentor apprenticeship develops professionals who support individuals and groups in achieving their learning and development goals. Over 16 months, learners build the knowledge, behaviours and tools needed to mentor effectively in diverse workplace settings.

Training is delivered through a blend of face-to-face and online learning, tailored following an initial assessment of learning styles and needs. The Learning and Skills Mentor apprenticeship curriculum covers equality and safeguarding, mentoring theory and models, structured learning environments, communication strategies, and sustainable mentoring. Learners are encouraged to reflect on their practice and maintain continuous professional development throughout the programme.

Assessment is through an independent End Point Assessment (EPA), typically involving observation, professional discussion and a portfolio of evidence. On completion, learners become capable, reflective mentors who can embed professional growth within their organisations and create long-lasting impact.

Upskilling your team with tend means:
Government Funding Prospects up to 100%
National Insurance Savings
Increased Talent Retention
Elevated Team Productivity
Greater team confidence
Who is this for?

Who is the Level 4 Learning and Skills Mentor Apprenticeship suitable for?

This apprenticeship is aimed at professionals who take on the role of guiding and supporting others in their workplace. It’s designed for individuals recognised as the “knowledgeable other” within their organisation, helping colleagues progress through consistent, high-quality mentoring. By building the skills to mentor effectively, learners not only enhance their own professional development but also strengthen the learning culture of their organisation.

It’s particularly suited to those who:

  • Team leaders and supervisors
  • Experienced practitioners in healthcare, childcare, business or education
  • Workplace trainers or coaches
  • Staff responsible for induction, onboarding or pastoral support
  • Employees identified as mentors within a department or project team
Entry requirements
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Course Benefits

Course Benefits

This apprenticeship delivers lasting value for both learners and employers. It develops confident mentors who can support colleagues effectively, while embedding a culture of reflective practice and professional growth across the organisation.

  • Level 4 Learning and Skills Mentor Apprenticeship
  • Tailored training delivered through face-to-face and online learning
  • Development of sustainable mentoring practice within professional standards
  • Stronger communication, feedback and motivational skills
  • Structured approaches to supporting colleagues’ development
  • Continuous Professional Development (CPD) opportunities
  • Strengthened mentoring culture across teams and organisations
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Off-the-job hours

Off-The-Job Hours

Although it’s called ‘off-the-job’ training (OTJT), learners don’t need to spend their own free time completing this programme. Learning new skills and undertaking new role-specific duties can be done through a wide range of activities, all performed during working hours.
A good way for the learner to build up their required hours is by discussing and evidencing any learning and development activities they’ve undertaken that week.  They can do this with you and their Development Coach. For more information about off-the-job hours and completing courses, read our handy guide.
Learn More
Off-The-Job Activities can be:
Attending Team Meetings
Shadowing Team Members
Attending Work Events
Mandatory Training and e-Learning
EPA

End Point Assesment EPA

This programme has a requirement for an End Point Assessment (EPA). Once all the programme’s modules have been covered and all evidence has been submitted, the EPA process will begin to complete the apprenticeship.
The EPA is the final stage of the apprenticeship. It’s conducted by an independent End Point Assessment Organisation (EPAO) to determine whether the learner has developed the skills, knowledge and behaviours outlined in the apprenticeship standard. To ensure best possible results, tend® Development Coaches will fully prepare your apprentices for their assessment.
Employer guideLearner guide
1. Completion of training
All apprenticeship requirements are achieved, including the portfolio, functional skills (if needed), and the required off-the-job training hours logged.
2. Internal Verification
The portfolio is verified and quality checked internally. Certification is claimed where relevant, ensuring all evidence is approved before Gateway.
3. Gateway and Registration
All evidence and documents are submitted at Gateway. The End Point Assessment Organisation (EPAO) is engaged, and an assessor is allocated.
4. Assessment Planning
A planning meeting between the assessor, employer, and training provider confirms the assessment schedule, and any evidence submissions required.
5. Assessment Delivery
The Learner gives a presentation of their final project, showcasing all they have learned throughout the course.
6. Results and Certification
Assessment outcomes are graded (fail, pass, merit, or distinction) Certificates are issued, with resits or retakes available if required.

Course Modules

Month
1-4
  • Personal development
  • Roles and responsibilities of a mentor, law and legislation
  • Information, advice, mentoring models, tools and techniques
  • Equality, Diversity, Safeguarding and Ethics as a mentor
Month
5-8
  • Structure of the mentoring programme, principles and practices
  • The role of supervision in supporting the mentor
  • Mentoring relationships and sustainable mentoring practice
  • Plan and implement a structured learning environment
Month
9-13
  • Communication and motivation within mentoring
  • Reflection and evaluation mechanisms
  • Evidence based practice informed by own research
  • Strategies to manage barriers to mentoring / Methods and purpose of gathering feedback
Month
14-16
  • Preparation for your End Point Assessment (EPA)
  • Progression IAG Session
EPA
This is the final stage of an apprenticeship, usually lasting around three months, and typically involves a portfolio review, professional discussion and a practical or presentation-based assessment by an independent assessor, after which successful completion of the apprenticeship is awarded.

We embed deep knowledge and expertise through career building apprenticeships strengthened with broader skill building top-up courses.

Each combination tailored to your organisation’s requirements. This is what makes tend-trained professionals resilient to the stresses and strains of a demanding, yet rewarding career. 
tend-trained
Carving a career path: Fatimatu's Diploma in Adult Care

Learner Case Study: Fatimatu Alhassan

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Empowering care through education: Adept Care Homes

Employer case study: Adept Care Homes

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Frequently Asked Questions

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Level 4 Learning and Skills Mentor Apprenticeship Enrolment Enquiry
Download our Level 4 Learning and Skills Mentor Apprenticeship learner guide
Download our Level 4 Learning and Skills Mentor Apprenticeship employer guide
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