Welcome to tend, formerly Impact Futures. More about us >

Career Builders

Apprenticeships and Diplomas
You tend to passion, we tend to progression.

Skill Builders

Top-up skills and knowledge
Health and Safety Awareness Equality, Diversity and Inclusion Medication Awareness Understanding Care Planning
All Skill Builder Courses >

Careers with heart, skills with purpose

Learn more about tend >

Level 3 Team Leader Apprenticeship

Build confident, capable leaders with the Level 3 Team Leader Apprenticeship. This programme develops essential management skills, helping individuals lead teams effectively, drive performance, and deliver high-quality outcomes.
Employer GuideLearner Guide
At a glance:
Level: Level 3
Duration: 18 Months
Funding: Up to 100% Funded
Delivery Method: Blended
Enrol your staff today
Currently delivering this programme with
level 3 leadership apprenticeship in health and social care
Course Overview

Level 3 Team Leader Apprenticeship
Course Overview

Ideal for newly appointed line managers, team leaders and supervisors, this Level 3 Team Leader Apprenticeship introduces key leadership and management principles designed to build confidence, capability and competence. It’s the perfect development route for professionals managing people, projects or day-to-day operations.

Delivered by experienced tend Development Coaches, the programme includes 16 carefully structured modules tailored to your organisation’s specific goals. Topics span communication, performance management, personal development, and digital innovation — ensuring learners develop practical, future-ready leadership skills.

Throughout the Level 3 Team Leader apprenticeship, learners strengthen their ability to motivate teams, allocate resources effectively, and make confident decisions. For employers, it’s a valuable opportunity to build a consistent standard of leadership across the organisation, creating motivated, reliable team leaders who drive quality and inspire others.

Upskilling your team with tend means:
Government Funding Prospects up to 100%
National Insurance Savings
Increased Talent Retention
Elevated Team Productivity
Who is this for?

Who is the Level 3 Team Leader Apprenticeship suitable for?

This level 3 team leader apprenticeship is ideal for professionals stepping into their first management position or looking to formalise existing leadership experience. It helps learners develop confidence in leading people, managing projects and improving team performance within busy care and healthcare environments.

This qualification is perfect for individuals working in:

  • Supervisory or Mentorship Roles
  • Team Leader or Coordinator Positions
  • Project or Operations Management Roles
  • Coaching or Performance Support Positions
Entry requirements
team leader apprenticeship for care homes and care settings
Course Benefits

Course Benefits

This Level 3 Team Leader Apprenticeship develops the skills and confidence needed to manage teams and resources effectively across the care and healthcare sectors. It blends technical learning with emotional intelligence, helping leaders inspire, support and drive performance within their teams.

Key benefits include:

  • Achievement of a nationally recognised Level 3 Team Leader Apprenticeship
  • Development of essential leadership, communication and people-management skills
  • Improved understanding of motivation, coaching and team dynamics
  • Confidence to manage projects, allocate resources and lead effectively
  • Enhanced knowledge of organisational culture and performance improvement
  • Tailored one-to-one support from tend Development Coaches
  • Clear progression routes into Level 5 management apprenticeships
  • Free Association of Apprentices (AoA) membership for ongoing professional support
Level 3 apprenticeship in leadership and management in care settings
Off-the-job hours

Off-The-Job Hours

Although it’s called ‘off-the-job’ training (OTJT), learners don’t need to spend their own free time completing this programme. Learning new skills and undertaking new role-specific duties can be done through a wide range of activities, all performed during working hours.
A good way for the learner to build up their required hours is by discussing and evidencing any learning and development activities they’ve undertaken that week.  They can do this with you and their Development Coach. For more information about off-the-job hours and completing courses, read our handy guide.
Learn More
Off-The-Job Activities can be:
Attending Team Meetings
Shadowing Team Members
Attending Work Events
Mandatory Training and e-Learning
EPA

End Point Assesment EPA

This programme has a requirement for an End Point Assessment (EPA). Once all the programme’s modules have been covered and all evidence has been submitted, the EPA process will begin to complete the apprenticeship.
The EPA is the final stage of the apprenticeship. It’s conducted by an independent End Point Assessment Organisation (EPAO) to determine whether the learner has developed the skills, knowledge and behaviours outlined in the apprenticeship standard. To ensure best possible results, tend® Development Coaches will fully prepare your apprentices for their assessment.
Employer guideLearner guide
1. Completion of training
All apprenticeship requirements are achieved, including the portfolio, functional skills (if needed), and the required off-the-job training hours logged.
2. Internal Verification
The portfolio is verified and quality checked internally. Certification is claimed where relevant, ensuring all evidence is approved before Gateway.
3. Gateway and Registration
All evidence and documents are submitted at Gateway. The End Point Assessment Organisation (EPAO) is engaged, and an assessor is allocated.
4. Assessment Planning
A planning meeting between the assessor, employer, and training provider confirms the assessment schedule, and any evidence submissions required.
5. Assessment Delivery
The Learner gives a presentation of their final project, showcasing all they have learned throughout the course.
6. Results and Certification
Assessment outcomes are graded (fail, pass, merit, or distinction) Certificates are issued, with resits or retakes available if required.

Course Modules

Month
1-5
  • Learning Foundations and CIAG/Personal Development
  • Impactful Communication
  • Driving Engagement
  • Performing Teams
  • Resource Efficacy
Month
6-10
  • Innovation Journey
  • Digital Evolution
  • Critical Influence
  • Business Ventures
  • Data Integrity
Month
11-15
  • Business Instinct
  • Organisational Footprint
  • Presenting Skills and Project Impact
  • Change and Communication Planning
  • Technology and Innovation
Month
16-18
  • Preparation for your End Point Assessment (EPA)
  • Progression IAG Session
EPA
This is the final stage of an apprenticeship, usually lasting around three months, and typically involves a portfolio review, professional discussion and a practical or presentation-based assessment by an independent assessor, after which successful completion of the apprenticeship is awarded.

We embed deep knowledge and expertise through career building apprenticeships strengthened with broader skill building top-up courses.

Each combination tailored to your organisation’s requirements. This is what makes tend-trained professionals resilient to the stresses and strains of a demanding, yet rewarding career. 
tend-trained
Carving a career path: Fatimatu's Diploma in Adult Care

Learner Case Study: Fatimatu Alhassan

Read more
Empowering care through education: Adept Care Homes

Employer case study: Adept Care Homes

Read more

Map out a journey of progression

Level 5 Operations Manager Apprenticeship

Effective leadership is central to business success. This apprenticeship develops skilled operations managers who can…
View course

Level 6 Improvement Leader Apprenticeship

Effective improvement leadership is critical to organisational success. Delivered in partnership with the National College…
View course

C&G Level 7 Diploma for Senior Leaders

Advance to the highest level of leadership in social care. The C&G Level 7 Diploma…
View course

Frequently Asked Questions

Let's Talk...
Level 3 Team Leader Apprenticeship Enrolment Enquiry
Download our Level 3 Team Leader Apprenticeship learner guide
Download our Level 3 Team Leader Apprenticeship employer guide
Let's Talk...