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Level 3 Community Health and Wellbeing Worker Apprenticeship

Stronger communities start with better health. The Level 3 Community Health and Wellbeing Worker Apprenticeship equips staff to promote wellbeing, improve health literacy and support individuals in making positive lifestyle choices.
Employer GuideLearner Guide
At a glance:
Level: Level 3
Duration: 16 Months
Funding: Up to 100% Funded
Delivery Method: Blended
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Course Overview

Level 3 Community Health and Wellbeing Worker Apprenticeship
Course Overview

The Level 3 Community Health and Wellbeing Worker Apprenticeship empowers learners to make a real difference in their communities—helping people lead healthier lives and tackling health inequalities head-on. Throughout the programme, learners gain the knowledge, confidence and communication skills to support individuals, families and groups in making positive, informed choices about their health and wellbeing.

Delivered over 16 months, the apprenticeship blends online and face-to-face learning tailored to each learner’s role following an initial assessment. Progress is tracked through Aptem, our e-portfolio system, ensuring learners feel supported and have clear milestones throughout their journey. The programme covers key areas such as communication, health literacy, emotional wellbeing, safeguarding, behaviour change and the wider factors that influence health, alongside practical experience in community engagement, partnership working and signposting to local services.

Assessment takes place through an independent End-Point Assessment (EPA), which typically includes a portfolio of evidence, a professional discussion and a work-based project showcasing the learner’s skills and impact.

Upskilling your team with tend means:
Government Funding Prospects up to 100%
National Insurance Savings
Increased Talent Retention
Elevated Team Productivity
Improved Quality of Care Delivery
Who is this for?

Who is the Level 3 Community Health and Wellbeing Worker Apprenticeship suitable for?

This apprenticeship is ideal for those stepping into—or already working in—a community-focused role, such as health trainers, care or service navigators, social prescribing link workers or community connectors. It’s perfect for people who want to gain recognised skills in health and wellbeing while working in healthcare, community or voluntary settings, and who are keen to build their confidence, practical knowledge and career progression alongside their day-to-day role.

Typical roles that may benefit include:

  • Community health and wellbeing workers
  • Healthcare support workers developing into public health roles
  • Wellbeing advisors in NHS or local authority services
  • Support workers in charities or community-based organisations
  • Staff delivering health promotion, outreach or lifestyle interventions
Entry requirements
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Course Benefits

Course Benefits

This apprenticeship helps learners become confident, skilled professionals who can make a real impact in their communities. Learners build practical skills in communication, engagement and support, while employers gain staff who strengthen community health, reduce inequalities and help achieve better outcomes for local people.

  • Level 3 Community Health and Wellbeing Worker Apprenticeship
  • Independent End-Point Assessment (EPA)
  • Training delivered through a blend of face-to-face and online learning
  • Development of communication, health literacy and behaviour change skills
  • Stronger knowledge of safeguarding and determinants of health
  • Practical experience in signposting, partnership working and community engagement
  • Improved ability to support emotional wellbeing and lifestyle change
  • Clear progression routes into public health, senior support worker or specialist wellbeing roles
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Off-the-job hours

Off-The-Job Hours

Although it’s called ‘off-the-job’ training (OTJT), learners don’t need to spend their own free time completing this programme. Learning new skills and undertaking new role-specific duties can be done through a wide range of activities, all performed during working hours.
A good way for the learner to build up their required hours is by discussing and evidencing any learning and development activities they’ve undertaken that week.  They can do this with you and their Development Coach. For more information about off-the-job hours and completing courses, read our handy guide.
Learn More
Off-The-Job Activities can be:
Attending Team Meetings
Shadowing Team Members
Attending Work Events
Mandatory Training and e-Learning
EPA

End Point Assesment EPA

This programme has a requirement for an End Point Assessment (EPA). Once all the programme’s modules have been covered and all evidence has been submitted, the EPA process will begin to complete the apprenticeship.
The EPA is the final stage of the apprenticeship. It’s conducted by an independent End Point Assessment Organisation (EPAO) to determine whether the learner has developed the skills, knowledge and behaviours outlined in the apprenticeship standard. To ensure best possible results, tend® Development Coaches will fully prepare your apprentices for their assessment.
Employer guideLearner guide
1. Completion of training
All apprenticeship requirements are achieved, including the portfolio, functional skills (if needed), and the required off-the-job training hours logged.
2. Internal Verification
The portfolio is verified and quality checked internally. Certification is claimed where relevant, ensuring all evidence is approved before Gateway.
3. Gateway and Registration
All evidence and documents are submitted at Gateway. The End Point Assessment Organisation (EPAO) is engaged, and an assessor is allocated.
4. Assessment Planning
A planning meeting between the assessor, employer, and training provider confirms the assessment schedule, and any evidence submissions required.
5. Assessment Delivery
The Learner gives a presentation of their final project, showcasing all they have learned throughout the course.
6. Results and Certification
Assessment outcomes are graded (fail, pass, merit, or distinction) Certificates are issued, with resits or retakes available if required.

Course Modules

Month
1-5
  • Personal and Professional Development
  • Promoting Health and Wellbeing in the Community
  • Community Working
  • Understanding local services and projects
  • Managing referrals
Month
6-9
  • Behavioural science
  • Implementing health and wellbeing strategies
  • Communicating public health messages
Month
10-13
  • Managing data and information
  • Legal and ethical frameworks
  • Personal and professional development
  • Behaviours
Month
14-16
  • Preparation for your End Point Assessment (EPA)
  • Progression IAG Session
EPA
This is the final stage of an apprenticeship, usually lasting around three months, and typically involves a portfolio review, professional discussion and a practical or presentation-based assessment by an independent assessor, after which successful completion of the apprenticeship is awarded.

We embed deep knowledge and expertise through career building apprenticeships strengthened with broader skill building top-up courses.

Each combination tailored to your organisation’s requirements. This is what makes tend-trained professionals resilient to the stresses and strains of a demanding, yet rewarding career. 
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Frequently Asked Questions

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Level 3 Community Health and Wellbeing Worker Apprenticeship Enrolment Enquiry
Download our Level 3 Community Health and Wellbeing Worker Apprenticeship learner guide
Download our Level 3 Community Health and Wellbeing Worker Apprenticeship employer guide
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