Employer Case Study
tend loves helping care providers to solve challenges and enhance their services. So, when Adept Care Homes reached out to our team, we were thrilled to support them.
Join us as we peek behind the scenes at how Adept Care Homes and tend worked together to maximise training and development, and enhance care outcomes for the better.
Adept Care Homes proudly operates seven care homes across the Midlands, providing high-quality residential and dementia care in warm, welcoming, and compassionate settings. With over 30 years of experience, their commitment to delivering award-winning care that nurtures every individual’s wellbeing is commendable.
The organisation offers homes that are designed to promote independence, choice, privacy, and dignity, with personalised support tailored to each resident’s needs. They also offer Residential Care for those who need assistance with daily activities, such as mobility, personal care, and meals, as well as specialist Dementia Care, using a person-centred approach to ensure comfort and connection.
Every Adept home features a vibrant programme of daily activities, nutritious home-cooked meals, and a supportive community atmosphere. They really have realised their vision of being a superb place to live and work. They are dedicated to creating environments where residents thrive and team members feel valued.
When you’re delivering high levels of excellence, acquiring and maintaining funding streams is crucial to continued success.
With operational costs on the rise, Adept Care Homes was adamant that they didn’t want anything, including professional development for their staff, to fall by the wayside. For these reasons, the organisation was seeking sustainable solutions that balanced cost-efficiency with impactful staff training.
With all of this in mind, Adept Care Homes partnered with tend. The goal was to upskill current staff, enhance professional standards, and ensure continued positive care outcomes without incurring additional financial strain.
Adept Care Homes chose tend for their responsive support, clear communication, and ability to tailor programmes to the organisation’s specific needs. The partnership allowed them to navigate funding complexities, while maintaining their commitment both high-quality care and to staff development.
Our team helped them to implement a Level 3 Lead Adult Care Worker apprenticeship programme, specifically tailored to the needs of the organisation and its employees.
Not only would this ensure that all staff had access to leading-edge learning and accredited qualifications, but the business would also enjoy the advantages that come with government funding, tax relief schemes, and more – easing any burden of budgets.
Almost immediately, the outcomes were both measurable and meaningful:
- Staff progression: Many team members successfully completed the apprenticeships and progressed to higher roles.
- Quality of care: The standard of care was elevated to new levels, boosting service user satisfaction.
- Organisational culture: Team morale was boosted, and a stronger sense of purpose was cultivated amongst staff.
- Retention: Staff retention rates rose due to greater professional development opportunities.
Adept Care Homes were so excited by these outcomes, that it has led them to explore further options, including:
- Additional funding options
- Cost negotiations for future training
- Bespoke qualifications that address niche needs within their care teams
The tend team is now assisting Adept Care Homes with further optimisation. We’re so excited to identify more solutions and opportunities for evolution within this incredible organisation.
Adept Care Homes continues to advocate for meaningful learning and development pathways. They are keen to build on this momentum and further invest in their workforce, ensuring long-term sustainability and excellence in care.
tend™ will, of course, be there to support every step of the way. We are proud to be Adept Care Homes’ partner in perpetual success.
